Terms & Conditions

Delivery

  • Delivery within Malaysia is free and the estimated period is within 3 to 5 working days. If oversea estimated period will be around 14days working days. 
  • The delivery period above applies to ready-stock item only. Pre-order items will be  advised accordingly.
  • Kindly note that the delivery period is an estimation and we are not able to guarantee the date of arrival which may sometimes be disrupted due to delivery issues at the courier company.
  • The daily delivery cut off time is 3pm, Monday to Friday ( except on public holidays). 
  • This does not take into account possible delay cause by payment authorization.

 

Payment Methods

  • ipay88-Accepts Online Banking such as Maybank2u,CIMB Clicks etc and Visa Or MasterCard issued by any major bank  in Malaysia.
  • Paypal-Accepts American Express, Visa or MasterCard issued by any bank worldwide. Kindly take note that Paypal may charge a one-off processing fee upon
  • Confirming your credit/debit card for the 1st time.

  • You may also opt to make manual payment via online transfer or offline Cash Deposit to our banking account.For manual payment, you will be required to email: enquiry@laviebag2u.com for instruction to purchase and complete your payment. 

 

30 days Return & Exchange

  • We provide returns and exchanges of product due to manufacturing defect or being out of expectation within 30 days from the date product is received. Delivery fee to return the product to us shall be borne by the customer.
  • Items should be returned unused with our tags and dust bag. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer. 
  • Upon receiving the returned product and verifying its validity for returns,  our store will credit voucher with no expiry date, equivalent to the price of the purchased product will be issued and sent via email to the customer.

Shipping charge

  • Free shipping for whole Malaysia
  • Oversea will be re-estimate